Privacy Policy

The Green Centre understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.thegreencentre.co.uk, “Our Site” and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it.

 

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

 

“Account”	means an account required to access and/or use certain areas and features of Our Site;
“Cookie”	means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below.

 

2. Information About Us

Our Site is owned and operated by The Green Centre Community Interest Company Ltd, a limited company registered in England under company number 06458727.

Registered address: 7 The Compts, Peacehaven, East Sussex, BN10 7SQ.

Data Protection Officer: Anthony Nisbett.

Email address: tony@thegreencentre.co.uk.

Telephone number: 07836 235377.

Postal address: as above.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

4. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

15. The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
16. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
17. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
18. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
19. The right to restrict (i.e. prevent) the processing of your personal data.
20. The right to object to us using your personal data for a particular purpose or purposes.
21. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
22. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
23. Rights relating to automated decision-making and profiling. we do not use your personal data in this way.]

For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. we would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

 

6. What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect and hold some or all of the personal [and non-personal] data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Our use of Cookies and similar technologies. We do not collect any ‘special category’ or ‘sensitive’ personal data or personal data relating to children or data relating to criminal convictions and/or offences.

 

Data Collected	How we Collect the Data
Identity Information including name, and title.	Collected by you sending us an electronic message or providing your information to a third party website.
Contact information including email address, postal address and telephone number.	Collected by you sending us an electronic message or providing your information to a third party website.

 

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and Our lawful bases for doing so:

 

What we Do	What Data we Use	Our Lawful Basis
Administering Our business.	Name, email address and phone number.	For the purposes of providing information to you in the course of our activities.
Communicating with you.	Name, email address and phone number..	For the purposes of providing information to you in the course of our activities..
Supplying you with information by email and verbally that you may have specifically requested.	Name, email address and phone number.	For the purposes of providing information to you in the course of our activities.

 

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone with information, news, and offers on Our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will never share personal data with third parties for marketing or any other purpose.

 

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept until you tell us to delete it or we permanently cease providing a service to which you have specifically and individually subscribed.

 

9. How and Where Do You Store or Transfer My Personal Data?

We will only store or your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.]

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

10. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exception:

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.]

We may share your personal data with other companies in Our group only for the purpose of adding to the information and experience that we can offer you.

11. How Can I Control My Personal Data?
    • In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you have the option to restrict Our use of your personal data by contacting us directly.

 

12. Can I Withhold Information?

You may access many areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

 

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.

We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.

 

14. How Do You Use Cookies?

What is a Cookie and what are they used for?

A cookie is a small file made up of text that is downloaded and stored on your computer by your web browser whenever you visit a website containing cookies. Each time you then visit the website, your computer will send these cookies back to the website allowing it to recognise you and personalise your experience by, for example;

• Enabling a service to recognise your device so you don't have to give the same information several times during one task
• Recognising that you may already have been given a username and password so you don't need to do it for every web page requested
• Measuring how many people are using services, so they can be made easier to use and to ensure there is enough capacity for a fast service
• Analysing anonymised data to help us understand how people interact with us so we can make them better

Session Cookies

These are cookies which are created and stored while you are browsing. They are deleted from your device when you close your browser.

We use session cookies to monitor when you have viewed security or promotional information to prevent it from re-appearing multiple times during your visit. Our cookies do not store details such as your name, address, telephone number, payment information or anything else that makes you personally identifiable to us.

Cookie Name Expiration Time Description

cookiemsg Session Used to record when the user has seen and closed the cookie notification
Why use Cookies and can I remove them?
Cookies are used to enhance user experience but if at any time you wish to disable our cookies you can change your browser privacy settings. Most modern web browsers will allow you to:

• Review all saved cookies
• Block all cookies
• Block all cookies from a particular site
• Block all third-party cookies
• Delete all cookies

Each browser is different, so you may need to refer to the 'Help' section of your browser to find out how to alter your cookie preferences.

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps us measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website.

We use Google Analytics to understand how you use our website. Google Analytics stores information about:

• The pages you visit
• How long you spend on each page
• How you got to the site
• What you click on while you’re visiting the site

Important: Google Analytics does not collect any personal information about your website users. Read the Google Analytics privacy document for more details.

Google Analytics supports two JavaScript libraries (tags) for measuring website usage: analytics.js and ga.js. The following sections describe how each use cookies.

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users
_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
Cookie Name Default Expiration Time Description
__utma

2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
You can opt out of Google Analytics tracking by downloading their browser add-on.

Third Party Cookies

When you visit our websites you may notice some cookies that are not related to us. When you visit one of our pages containing embedded content, such as a video hosted on YouTube, you may be sent cookies from these third party websites. Information on how YouTube uses cookies can be found on the Google privacy pages.

Disclaimer: We have no control over the setting of these cookies set by third parties. If cookies concern you, it’s best to check the third-party websites for more information about their cookies and how to manage them.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, by visiting www.aboutcookies.org. This link will take you to another website that is opened in a new window.

15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Tony Nisbett:

Email address: tony@thegreencentre.co.uk.

Telephone number: 07836 235377.

Postal Address: 7 The Compts, Peacehaven, East Sussex, BN10 7SQ.

 

16. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 26^th March 2021.